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All forum topics Next Topic. Level 1. Message 1 of HP Recommended. Product: HP Officejet Operating System: Microsoft Windows 10 bit. Do you have a solution to use again my scan and fax? Tags 5. Tags: Archived. Message 2 of If the issue persist, I suggest that you uninstall and reinstall the HP Software. Step 1: Remove Printer: We will want a clean slate to install your printer with on the Windows 10 computer.
Click on your Start button 2. Next, click on your Start menu again 7. This time type Devices 8. If you see if please right click on it and choose ' Remove ' or ' Delete ' Click Print Server Properties at the top Click on the Drivers tab If listed, please click on it and choose Remove Select Remove Driver Only Select OK Step 2: Install Device: Please click here to download the Full Feature Software and Driver download for your printer Once the download is complete please follow the onscreen prompts to install your printer If using a USB Cable connection, leave the cable disconnected until the installer prompts you to connect it Once the install is complete please test printing and scanning.
If you're still experiencing issues, please view these posts. Unable to scan on Windows 10 Technical Preview Upgraded to Windows 10 and the Scanning does not work If the issue persist, please try these scanning workarounds.
Scan with Scan app USB-connected printers only. Scan with Paint USB-connected printers only. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. Search for:. Need help? Watch a step-by-step video to guide you through unpacking your printer, loading paper, and installing ink cartridges.
Access HP Support features like easy access to software and drivers, warranty information, and troubleshooting help. Watch our video to learn more. Our Virtual Agent can help you with wi-fi, scanning, faxing and other setup issues. IObit Uninstaller. WinRAR bit. Internet Download Manager. VLC Media Player. MacX YouTube Downloader. Microsoft Office YTD Video Downloader. Adobe Photoshop CC. VirtualDJ Avast Free Security. WhatsApp Messenger. Talking Tom Cat.
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